Privacy Policy

Privacy Policy

Scope of this Privacy Policy

This Privacy Policy stipulates how Neway collects and receives personal data, including the browsing history of the Neway website of and the use of Neway services by the relevant users.  Personal data means all information (including your name, address, email address or telephone number) which are capable of identifying your identity and information which are generally not publicly available.


This Privacy Policy does not apply to company policies which are not owned or controlled by Neway, nor does it apply to persons not employed or managed by Neway.


Collection and Use of Data

Your personal data shall be collected by Neway upon registration of a Neway account, using of Neway products or services, browsing of the Neway website and participating in promotional activities or prize games.  Neway may consolidate your personal data with data collected by its business associates or other companies.


Upon the registration of a Neway account, you are required to provide to us information such as your name, email address, date of birth and gender etc..  Where other Neway products or services are involved, you may be asked to provide further personal data, such as your telephone number and address.  Once your Neway account had been registered, your identity will be acknowledged upon your logging in and using of your Neway account.


Neway shall automatically receive and record your server value, including your Internet protocol address (IP Address), data from Neway cookies and your browsing history from your browser.


Neway shall use the data for the following general purposes: To provide you with the products or services you requested, to improve our services, to contact you, to conduct researches and surveys and to prepare anonymous reports to the company or its other customers.


Should you fail to provide or update your contact details, Neway may not be able to provide you with the latest information and the relevant offers. Neway shall not be responsible for any claim, injury, loss, or damage suffered or expense incurred as a result of your failure to inform Neway of any changes in your contact information. 


Information Sharing and Disclosure

Neway shall not rent, sell or disclose to other parties or its non-affiliated companies your personal data. Unless with your consent, or subject to providing you with your requested products or services, or under the following circumstances:

  1. Direct marketing in relation to Neway’s products and services;
  2. Responding to summons, court orders or legal proceedings, or exercising Neway’s legal rights or defending claims;
  3. Neway deems necessary to share such information in order to assist the investigation and prevention of, or to take action against illegal activities or situations involving threats to the personal safety of any person, as well as in preventing breaches of Neway’s Terms of Use or any other unlawful acts;
  4. Upon receipt of requests made by the relevant parties under section 58 of the Personal Data (Privacy) Ordinance.

Neway shall provide the personal data to its business associates whose nature of business encompasses the following industries:

(A) Retail of goods or services;

(B) Finance, insurance, banking institutes and credit card;

(C) Transport, travel and accommodation;

(D) Sport, leisure, recreation and entertainment;

(E)  Telecommunication products and services;

(F)  E-commerce (including but not limited to trade and payment platforms and online auction sites);

These business associates of Neway may use your personal data when informing you of the latest information of Neway or their products and services.  Nonetheless, such business associates are not entitled to share your information individually. A confidentiality agreement was signed between Neway and its business associates whereby the transfer of such personal data to any third party without the prior written consent of Neway is prohibited.

If Neway is acquired by or merged with another company, we shall transfer your relevant data to that entity.  In such circumstances, you shall be notified prior to such transfer and you will be subject to another privacy policy.

Transfer of Personal Data

Neway may store, process and/or transfer personal data of its customers to countries or regions outside Hong Kong. Such personal data shall only be transferred to other members of the Neway Group or business associates (see “Information Sharing and Disclosure” for their business scopes) prudently chosen by Neway outside Hong Kong for the purposes of data processing and conduct of its business, especially for the purpose of permitting outsourced contractors to process certain data on behalf of Neway.  By using the Neway website or its services, you thereby agree that Neway may transfer your personal data to countries or regions outside Hong Kong.



Neway shall install and use Neway cookies on your computer, as you visit its website.

Web beacons will be used to extract and use cookies inside our websites, in connection with Neway products and services.

Cookies are small files stored in the user’s computer, used to store and track information regarding the user or the user’s activities, for Neway to provide its users with the services they need.  Users may alter their computer settings to disable cookies, but such an alteration may cause failure to certain functions of the Neway website.


Right to amend and delete information in personal account and preference settings

You may make amendments to any information in your Neway account at any time or choose to opt out from receiving promotional materials sent by Neway. You may also choose not to receive any of Neway’s direct marketing materials at any time.

Nonetheless, Neway may send to you certain messages concerning its information service, such as important service notices or administrative messages.

You may request to our customer service team to have your Neway account terminated via email or telephone.  Once terminated, account details and any information contained therein will not be kept at our database.

If you register to subscribe to our Neway electronic newsletter, you may cancel your subscription by pressing the ‘unsubscribe’ link at the bottom of each newsletter sent to you.

You are also entitled to inspect and correct your personal data held by Neway, and, at any time, cease to receive any direct marketing information sent by Neway.  If you wish to make the request, please contact us:

Neway Entertainment Ltd

Unit 801 & 802, 8/F, East Ocean Centre, 98 Granville Road, TST East, Kowloon, Hong Kong

Telephone: +852-2196-2196 (press 321)

Email: :


Confidentiality and security

We may only access your personal data when we believe that it is reasonably necessary for us to contact you in order to provide you with products, or when there is a work-related reasonable need for us to do so.

We have an actual, electronic, and procedural mechanism that safeguards your personal data in compliance with the laws of Hong Kong.


Amendments to Privacy Policy

Neway may amend this Privacy Policy from time to time, and such amended Privacy Policy shall take effect immediately upon publication.  If there is any inconsistency between this Privacy Policy and any previous privacy policies, this Privacy Policy shall prevail.  Users are advised to visit Neway’s website from time to time to access its latest privacy policy.  Where there are any major amendments to be made, we will notify you by posting a prominent notice(s).


Governing Law and Jurisdiction

This Privacy Policy shall be governed and interpreted according to the laws of the Hong Kong Special Administrative Region.  You hereby submit to the non-exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.